Unum Dental Claim Process: A Quick Guide

Welcome to our comprehensive guide on navigating the Unum Dental claim process. If you’re an Unum Dental insurance policyholder, understanding how to file a claim can save you time and hassle. In this quick guide, we will walk you through the process step by step, offering tips and insights to ensure a smooth experience.

Key Takeaways:

  • Understanding the Unum Dental claim process can help you save time and eliminate unnecessary stress.
  • Knowing what Unum Dental insurance covers is essential before filing a claim.
  • Following a step-by-step guide can ensure an efficient filing process.
  • Having the necessary documents ready and being aware of important deadlines is crucial.
  • Staying informed throughout the process can maximize your chances of a quick resolution.

Understanding Unum Dental Insurance Coverage

Before diving into the claim process, it’s essential to have a clear understanding of what Unum Dental insurance covers. By familiarizing yourself with the key aspects of the coverage, you can make informed decisions regarding your dental claims. Here, we outline the different categories of Unum Dental insurance coverage:

1. Preventive Care

Unum Dental insurance provides coverage for preventive care, which includes routine check-ups, cleanings, and X-rays. These preventive measures are essential for maintaining good oral health and catching any potential issues early on.

2. Basic Procedures

Under Unum Dental insurance coverage, basic procedures such as fillings and extractions are included. These procedures address common dental issues and help restore the health and functionality of your teeth.

3. Major Treatments

In more complex cases, Unum Dental insurance also covers major treatments such as root canals, crowns, bridges, and dentures. These treatments are necessary for restoring damaged or missing teeth, improving both your dental health and overall well-being.

“Understanding the coverage provided by Unum Dental insurance is crucial to maximize the benefits and make the most of your dental care options.”

It’s important to note that the specifics of coverage may vary depending on the plan you have chosen. Review your policy documents or contact the Unum Dental insurance customer service for more detailed information regarding your specific coverage.

Having a comprehensive understanding of your Unum Dental insurance coverage will enable you to make well-informed decisions about the dental treatments you need. This knowledge ensures that you can confidently navigate the claim process and optimize your benefits.

Filing a Unum Dental Claim: Step-by-Step Guide

If you’re a Unum Dental insurance holder and need to file a claim, don’t worry! We’re here to help you navigate the process smoothly. Follow this step-by-step guide to ensure a hassle-free claim filing experience.

Gather the Necessary Documents

Before you start the claim filing process, make sure you have all the required documents. These may include your dental treatment receipts, dental claim forms, and any supporting documents requested by Unum Dental. Having these prepared in advance will help streamline the filing process.

Choose Your Submission Option

Unum Dental offers both online and offline submission options for filing claims. If you prefer the convenience and speed of online submission, you can submit your claim through their secure online portal. Alternatively, if you prefer a physical submission, you can mail your claim documents to the Unum Dental claims department.

Complete the Claim Form

Whether you choose the online or offline submission option, you’ll need to complete a claim form. This form will require you to provide details about your dental treatment, including the type of procedure, the date it was performed, and the cost. Be sure to fill out the form accurately and provide all necessary information.

Submit Your Claim

Once you’ve gathered all the required documents and completed the claim form, it’s time to submit your claim. If you’re using the online submission option, upload your supporting documents and submit the claim form through the Unum Dental portal. If you’re using the offline submission option, mail your documents and claim form to the address provided by Unum Dental.

Stay Informed

After submitting your claim, it’s essential to stay informed about its progress. Unum Dental will provide updates on the status of your claim, whether it’s under review or has been processed. Keep track of any communication from Unum Dental and respond promptly if they require additional information or clarification.

Be Mindful of Deadlines

Lastly, be aware of any deadlines set by Unum Dental for claim submissions. Missing these deadlines may result in delays or even denial of your claim. Stay organized and ensure you submit your claim within the specified timeframe.

By following this step-by-step guide, you can confidently navigate the Unum Dental claim process and increase your chances of a successful claim resolution. Remember, if you have any questions or need assistance, you can always reach out to the Unum Dental customer service team. Good luck with your claim filing!


In conclusion, understanding and navigating the Unum Dental claim process can be made easier and more efficient with the right knowledge and resources. By familiarizing yourself with your coverage and following our step-by-step guide to file a claim, you can increase your chances of achieving a quick and satisfactory resolution.

Throughout the process, it is crucial to stay informed and up-to-date with any updates or changes regarding your claim. This can ensure that you are well-prepared to provide any additional documentation or information that may be required.

We hope that this guide has provided you with valuable insights and tips to make your Unum Dental claim experience as smooth as possible. Remember, by being proactive and taking advantage of the resources available to you, you can navigate the claim process confidently and efficiently.


What is the Unum Dental claim process?

The Unum Dental claim process refers to the steps involved in submitting and processing dental insurance claims with Unum. It includes gathering necessary documentation, submitting the claim, and awaiting reimbursement or payment from the insurance company.

How long does it take to process a Unum Dental claim?

The processing time for Unum Dental claims can vary depending on various factors. Generally, it takes around 10 to 14 business days for Unum to process a dental claim once all the required documentation has been submitted.

What documents do I need to submit when filing a Unum Dental claim?

When filing a Unum Dental claim, you will typically need to submit the following documents: – Completed claim form – Itemized receipt or invoice from your dental provider – Any supporting documentation, such as x-rays or treatment notes, if required

Can I submit a Unum Dental claim online?

Yes, Unum provides an online portal where you can conveniently submit your dental claims. You can access the portal through their website and follow the step-by-step instructions to submit your claim electronically.

How can I check the status of my Unum Dental claim?

To check the status of your Unum Dental claim, you can either log in to your Unum online account and navigate to the claims section, or you can contact Unum’s customer service team via phone or email and inquire about the status of your claim.

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